Thank you for always using MOOMIN SHOP ONLINE.

We have received feedback from customers who have won the "TRAVELER'S COMPANY Traveler's Notebook Set" that they are unable to proceed to confirm their order normally.

We have confirmed that a system defect is causing errors on certain browsers and devices.
If you experience similar symptoms, please try the following:

What to do if your order is not successful

• Please check the product page while logged in.
• If you are unable to complete your order successfully, please change your browser and connect again.
• If the error persists even after changing the browser, please change your device (smartphone or PC) and connect.
  
  

We sincerely apologize for any inconvenience this may cause.

If you don't see any changes after following the steps above, please
Please contact us using the name and email address you provided when registering as a member .
*We will respond individually once we confirm your order.

[MOOMIN SHOP ONLINE] Inquiry Desk
https://shop.moomin.co.jp/pages/contact

We will be closed from Saturday, December 28th to Sunday, January 5th.
We will respond to your inquiries from the next business day onwards.